• To help Customer Service Manager ensure good relationships between the company and the customers.
• Follow the rules and regulations of the company.
• Ensure good business relationships with clients of the company.
Duties of Job
• Assure that customers receive efficient and courteous service through processing of orders by telephone or in person.
• Provide pricing and delivery information.
• Review quotation prior to raising production notes to ensure that all the customer requirements have been identified, verified and that they can be satisfied.
• Prepare and release production notes within 24 hours after receipt of order.
• Follow up of orders to ensure that delivery dates are met.
• Liaise with transport department for deliveries.
• Invoicing.
• Receive and answer, within established guidelines, customer questions and complaints. Use Customer Complaints (shared Google Doc.) to record all complaints received.
• Act as liaison between customers and various departments
• Maintain appropriate records and prepares printed reports
• Monitor products at delivery, when necessary.
• Follow up of work in progress.
• Inform Management of potential risks relating to the business of the company.
• Create and publish engaging content for websites, blogs, social media, and advertising.
• Manage a company’s social media presence, including creating content and running paid campaigns on platforms like Facebook and Tiktok.
• Identify target audiences, research market trends, and analyze competitor activity to find growth opportunities.
• Any other tasks as requested by the Customer Service Manager.
Skills/Competencies
•Communication Skills-Excellent verbal and written communication
•Tech Proficiency-Familiarity social media platforms and MS Office tools
•Sales Techniques-Knowledge of upselling, cross-selling, and negotiation
•Personality Traits- Energetic, persuasive, customer-oriented.
•Computer literate
We are seeking a motivated and detail-oriented Sales and Marketing Assistant to support our sales and marketing teams in achieving business goals. The role involves assisting with marketing campaigns, preparing sales materials, managing customer inquiries, and maintaining databases. The ideal candidate will have strong communication skills, creativity, and the ability to work well in a fast-paced environment.
Duties of Job
Assist in planning and executing marketing campaigns and promotions
Prepare and update sales materials, presentations, and reports
Handle customer inquiries and provide product or service information
Maintain and update customer and sales databases
Support social media and digital marketing activities
Coordinate with internal teams to ensure smooth sales and marketing operations
We are looking for a well-presented and organized Receptionist to be the first point of contact for our company. The successful candidate will greet visitors, handle incoming calls, manage front desk operations, and provide general administrative support to ensure smooth daily operations. Excellent communication skills, a professional attitude, and the ability to multitask are essential
Duties of Job
Greet and assist visitors in a friendly and professional manner
Answer, screen, and direct phone calls
Manage incoming and outgoing mail and deliveries
Maintain the reception area and meeting rooms
Schedule appointments and manage calendars
Provide administrative support to various departments as needed
We are seeking for a friendly and welcoming telephonist to answer incoming calls and greet clients.
Duties of Job
- Answer incoming and direct calls
- Take and relay messages.
- Provide information and assist callers and clients
- Maintain call logs and contact records
Machine operators take care of all machine-specific functions such as configuring the equipment, loading and operating the machines, and optimizing the machine capability.
The ideal candidate shall provide customer service, assist in the daily operations of the shop and support sales and distribution activities by ensuring that products are well-displayed, stocked and delivered to customers.
prepares, bakes, and decorates a wide variety of sweet and savory baked goods, such as cakes, pastries, and breads. Key duties include following and creating recipes, managing ingredient inventory, maintaining a clean and sanitary workspace, and ensuring the quality and presentation of products
Duties of Job
Preparation and baking: Bake a variety of items, including cakes, pies, cookies, breads, and pastries, following established recipes.
Ingredient management: Weigh and measure ingredients, monitor stock levels, order supplies, and properly store ingredients.
Decoration and presentation: Decorate finished products with icings, toppings, and other elements to meet presentation standards.
Recipe and product development: Follow, modify, and occasionally create new recipes, including custom desserts for special orders.
Kitchen maintenance: Keep the pastry station and all equipment clean, organized, and in good working order, adhering to health and safety regulations.
Teamwork and communication: Work effectively with other kitchen staff and communicate with customers for special orders.
greeting guests, taking food and drink orders, serving meals, processing payments, and ensuring a positive dining experience through excellent customer service. Key duties involve communicating with both customers and kitchen staff, handling complaints, and maintaining a clean and organized dining area while adhering to safety regulations
Duties of Job
Guest interaction: Greet customers, escort them to tables, present menus, and answer questions about menu items.
Order management: Take accurate food and drink orders, input them into a point-of-sale system, and communicate them clearly to kitchen and bar staff.
Service: Serve food and beverages promptly and accurately, ensuring the order is correct and presentable.
Customer satisfaction: Check in with guests during their meal, anticipate their needs, and handle any complaints or concerns to ensure they have a satisfying experience.
Payment processing: Prepare and present bills, process payments (cash or credit), and handle change accurately.
Table maintenance: Set, clear, and clean tables, and ensure the dining area is tidy and organized.
Hygiene and safety: Adhere to all health and safety regulations regarding food handling and maintaining a sanitary environment.
Teamwork: Collaborate with other staff members, including kitchen and bar staff, to ensure smooth service.
The Household Employee (Maid) is responsible for maintaining cleanliness, order, and hygiene within the household. The role includes performing daily cleaning tasks, laundry, ironing, and ensuring that all living areas are neat and well-organized. The Maid may also assist with basic meal preparation, grocery organization, and caring for household linens and furnishings. The ideal candidate should be trustworthy, detail-oriented, and capable of working independently while maintaining a high standard of service and discretion within the household.
Duties of Job
Clean and tidy all rooms, including bedrooms, bathrooms, kitchen, and living areas.
Sweep, mop, vacuum, dust, and polish furniture and fixtures.
Wash, dry, fold, and iron clothes, bed linens, and other household fabrics.
Change bed sheets and make beds neatly.
Maintain cleanliness of kitchen appliances, utensils, and dining areas.
Preparation of meals.
Dispose of garbage and ensure proper waste segregation.
Replenish household supplies such as cleaning materials, toiletries, and detergents.
Assist in simple meal preparation or serving as required.
Organize wardrobes, closets, and storage areas.
Report any damages, repairs, or maintenance needs to the employer.
Report maintenance or repair needs promptly.
We are looking for Live-in candidates, she must agree to stay with the family.
Skills/Competencies
Excellent knowledge of cleaning techniques, materials, and equipment.
Strong attention to detail and ability to maintain high cleanliness standards.
Good time management and organizational skills.
Ability to follow instructions and work independently with minimal supervision.
Trustworthy, reliable, and respectful of employer’s privacy and property.
Basic knowledge of laundry care, ironing, and garment handling.
Candidate must accept to live within the premised including week-end & Public Holidays
A Car Spray Painter is responsible for preparing and painting vehicles to restore their appearance or match original finishes after repair work. The role involves sanding, masking, priming, mixing paints, and applying colour and clear coats using spray equipment. The painter ensures smooth, high-quality finishes while following safety standards and working closely with panel beaters and other workshop staff to deliver excellent results.
Duties of Job
Prepare vehicle surfaces by sanding, cleaning, and masking.
Mix and match paint colours to manufacturer specifications.
Apply primers, base coats, and clear coats using spray guns.
Skills/Competencies
Excellent knowledge of automotive paint types and application techniques.
Strong colour-matching and paint-mixing ability.
Precision and attention to detail for high-quality finishes.
